Privacy Statement

AED Locator (E.U.) Limited Trading As HeartSafe®

Website Privacy Policy

 

This Privacy Policy governs the matter in which HeartSafe® AED Locator collects, uses, maintains and discloses information collected from users (each, a “user”) of the www.heartsafe.org.uk and www.aedlocator.org websites (“site(s)”).  This privacy policy applies to the site(s) and all products and services offered by HeartSafe® AED Locator.

 

Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our site.  Users may be asked for, as appropriate, name, email address, contact number and an address.  Users may, however, visit our site anonymously.  We will collect personal identification information from users only if they voluntarily submit such information to us.  Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain related activities. 

 

Non-personal Identification Information

WE may collect non-personal identification information about users whenever they interact with our site.  Non-personal identification information may include the browser name, the type of computer and technical information about users’ means of connection to our site, such as the operating system and the internet service providers utilised and other similar information.

 

How we use collected information

HeartSafe® AED Locator may collect and use users’ personal information for the following purposes:

(1)    To improve customer service – information you provide helps us respond to your customer service requests and suppo0rt needs more efficiently.

(2)    To personalise user experience – We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site. 

(3)    To send periodic emails – We may use the email address to respond to their enquiries, questions and/or other requests.  If user decides to opt-in to our mailing list, they will receive emails that may include, but not limited to, company news, updates, related product or service information.  If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

(4)    To contact the user periodically by telephone – We may use the telephone number to respond to their enquiries, questions and/or other requests.  If user decides to opt-in to our mailing list, they will receive emails that may include, but not limited to company news, updates, related product or service information.  If at any time the user would like to unsubscribe from receiving future telephone calls, we include detailed unsubscribe instructions. 

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

 

Sharing your personal information

We do not sell, trade or rent users personal identification information to others.  We do not share generic aggregated demographic information not linked to any personal information regarding visitors and users with any other business partners, affiliates or advertisers for the purposes outlined above.  We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending emails or providing telemarketing services.  We may share your information with these third parties for those limited purposes. 

 

Changes to this privacy policy

HeartSafe® AED Locator has the discretion to update this privacy policy at any time.  We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.  You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. 

 

Your acceptance of these terms

By using the site you signify your acceptance of this policy.  If you do not agree to this policy, please do not use our site.  Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.